TAPIT EX Call Accounting Software is a seamless call accounting solution for
your existing telephone system. All you need is a telephone
system that produces an SMDR output and a Windows PC!
TAPIT EX produces powerful reports based on cost,
destination, duration, extension and many more criteria.
Reports can be published on a web server, printed or
emailed. These reports are especially important for
growing businesses and the lodging industry.
Why your business needs call accounting:
- Controlling Telephone Abuse.
- Allocating telephone costs among departments and
- Billing clients and projects back for phone charges.
- Sharing and resale of phone calls:(hotel/motels,
hospitals, shared office spaces, etc)
- Personnel Evaluation. Which employees are doing
better at being productive on the phone.
- Long Distance Bill Verification. Was the bill received
from the long distance carrier accurate?
What's new with TAPIT EX?
Depending(!) on your telephone system, TAPIT
EX now supports additional fields: IP addresses,
multiple extension fields, multiple trunk fields,
on-hold duration, ring duration, DNIS field and
New special reports (i.e. abandoned
calls, on-hold time and ring time reports).
Transferred Call and Station
to Station reporting.
Voice over IP reporting.
Tapit Web Reports (included with TAPIT EX
Multi-User version) - enables users to view reports
on the Internet.
TAPIT Web Reports provides users with TRUNK
ANALYSIS reports. The following reports
are available: All Trunks Busy, Daily Trunk Status,
Peak Hour Activity by Trunk, Trunk Group Summary
by Hour/Date, Trunk Summary by Hour/Date, Trunk
Detail Activity by Date/Hour.
When working with Remote Manager user can create
on 30 most active extensions, account codes or telephone
Incoming calls pricing option.
TAPIT Pricing has the ability to price DNIS,
IP Address and Trunk records.
The Systems Parameters screen is expanded
to make the application tune up easier.
Dialing Patterns accommodates DNIS
numbers, Authorization Codes and Matter Codes.
TAPIT CDR Loader – provides TAPIT EX
with the ability to integrate with
PC-based and IP-based phone systems such
as Altigen, 3Com, Avaya IP Office and others.