TAPIT EX Call Accounting Software is a seamless call accounting solution for
your existing telephone system. All you need is a telephone
system that produces an SMDR output and a Windows PC!
TAPIT EX produces powerful reports based on cost,
destination, duration, extension and many more criteria.
Reports can be published on a web server, printed or
emailed. These reports are especially important for
growing businesses and the lodging industry.
Why your business needs call accounting:
- Controlling Telephone Abuse.
- Allocating telephone costs among departments and
divisions.
- Billing clients and projects back for phone charges.
- Sharing and resale of phone calls:(hotel/motels,
hospitals, shared office spaces, etc)
- Personnel Evaluation. Which employees are doing
better at being productive on the phone.
- Long Distance Bill Verification. Was the bill received
from the long distance carrier accurate?
What's new with TAPIT EX?
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Depending(!) on your telephone system, TAPIT
EX now supports additional fields: IP addresses,
multiple extension fields, multiple trunk fields,
on-hold duration, ring duration, DNIS field and
more.
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New special reports (i.e. abandoned
calls, on-hold time and ring time reports).
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Transferred Call and Station
to Station reporting.
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DNIS reporting.
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Voice over IP reporting.
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Tapit Web Reports (included with TAPIT EX
Multi-User version) - enables users to view reports
on the Internet.
TAPIT Web Reports provides users with TRUNK
ANALYSIS reports. The following reports
are available: All Trunks Busy, Daily Trunk Status,
Peak Hour Activity by Trunk, Trunk Group Summary
by Hour/Date, Trunk Summary by Hour/Date, Trunk
Detail Activity by Date/Hour.
When working with Remote Manager user can create
consolidated reports
on 30 most active extensions, account codes or telephone
numbers.
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Incoming calls pricing option.
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TAPIT Pricing has the ability to price DNIS,
IP Address and Trunk records.
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The Systems Parameters screen is expanded
to make the application tune up easier.
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Dialing Patterns accommodates DNIS
numbers, Authorization Codes and Matter Codes.
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TAPIT CDR Loader – provides TAPIT EX
with the ability to integrate with
PC-based and IP-based phone systems such
as Altigen, 3Com, Avaya IP Office and others.
Click
below for some sample Tapit Reports
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